*2024 Sunshine Sale FAQ's!*


THANK YOU for choosing to shop small and local with us! We are so grateful for your business and know you will love all your new goodies just as much as we do!

Important Processing + Shipping Information:

  • Processing and Shipping Time: 1-4+ weeks for processing prior to shipping.
  • Orders will be shipped via Ground Shipping through USPS, FedEx, or UPS
  • Orders can not be cancelled or adjusted after placing the order.
  • We CAN NOT combine multiple orders and refund shipping costs for the other orders. Our system automatically prints a shipping label once an order is placed.
  • **We are participating in the Sunshine Sale both IN-STORE and ONLINE! Just because you have placed your order on our website, it does not mean you are guaranteed the inventory! There is a chance that some items may be oversold and if so, they will be cancelled from your order (and you will be refunded in the form of payment for the item(s) no longer available. We appreciate your understanding and patience!**

Shipping Prices:

  • Sunshine SALE Shipping Fee = $10 Shipping Charge
  • Sunshine SALE Shipping Fee (including insurance) = $15 Shipping Charge
  • Hawaii/Canada & PPO Overseas = $60 Shipping Charge
  • Other international Shipping = $70 Shipping Charge

*For orders over $500, we STRONGLY suggest choosing the 'SALE Ground Shipping w/ insurance' in case your package gets lost or damaged while in transit. We will assist with filing claims for packages/orders where the 'SALE Ground Shipping w/ insurance' shipping method was purchased by the customer.*

Other Important Notes: 

  • Thank you for shopping small with us for the Lilly Sunshine Sale! A majority of our inventory has been matched to Lilly Pulitzer's sale prices, but there are a few items that are not price matched (but are still on sale). These items are priced slightly higher than corporate sale prices and we do not offer price adjustments for these select items. As a small business, we appreciate your understanding and hope you enjoy shopping our sale!
  • Please note that we are participating in the Sunshine Sale IN-STORE and on our website! There is always a chance that an item in your cart/on your order will get crossed and sell in our physical store before our website is able to update the inventory. We apologize if this occurs and will try to refund you as quickly as possible (we try to refund within 24-72 hours but it can take up to 2+ weeks). 
  • All promo codes, coupons, bounceback cards, loyalty point redemptions, etc. are INVALID during the sale! Any orders placed using a coupon/discount will be automatically REFUNDED! 
  • We are not responsible for additional delays that may occur once your package has been picked up by USPS, FedEx or UPS! Should delay(s) occur, we suggest that you contact the shipping carrier for additional information (please have your tracking # handy!). 
  • PLEASE know we are trying our hardest to get all orders out (or refunded if we're out of stock) as quickly as possible! We are human and are a small & locally owned business with a staff of only 4-5 employees. We appreciate your kindness and patience, especially during sale times. :)

*2024 Bounceback Card*

1. Bounceback Card valid 1/8/24 - 1/15/24 ($35 off a $100+ Full-Price Purchase)


 *ONLY Valid on full price and in-stock purchases only*

*Cannot be combined with any other promotions, discounts, loyalty point redemptions, etc.*

*All sales are final when this coupon is used*

*Some exclusions may apply.*

*One per customer only!*


THANK YOU so much for shopping small with us and for your support! We are SO grateful for you and promise your orders are worth wait!